Control how we use your information

Managing marketing preferences

Choose the updates you want to receive about new products, offers, and pet care tips.

You can unsubscribe from promotional email or SMS at any time using the links in our messages or from your Miscava account dashboard.

• Visit Account → Notifications to switch email or SMS alerts on or off
• Use the unsubscribe link at the bottom of any marketing email
• Reply STOP to opt out of promotional SMS

Cookie and tracking controls

We use cookies to keep your cart in sync, remember your preferences, and improve site performance.

You can adjust cookie settings in your browser or device. Essential cookies are required for core features like secure checkout.

• Most browsers let you clear cookies, block third-party cookies, or set site-specific rules
• If you block cookies, some features such as saved carts or sign-in may not work correctly
• We do not sell your personal information, but you can limit marketing personalization below

Personalization and data requests

Miscava personalizes recommendations based on your pet profiles, purchase history, and browsing activity.

You can request access to, correction of, or deletion of your information by contacting our privacy team.

• Update pet details or delivery addresses from your account settings
• Email privacy@miscava.com to request a copy of your data or to delete your account
• Tell us if you prefer not to receive personalized suggestions in marketing emails

Contacting us about your choices

If you have questions about how your information is used or want help updating your preferences, our privacy team can assist.

• Email privacy@miscava.com for data questions
• Contact support from the Miscava app or website chat for help updating settings
• Review our Privacy Policy for details on how we collect and protect data